Tag Archives: Keeping Employees Happy

Five Steps for Changing Medical Practice Patterns

The initial startup for a practice can be overwhelming and hectic. The staff needs to be hired and trained; but, what happens down the line when your practice starts to grow but there are many inefficiencies? Changing bad habits is time consuming but not impossible. Here are five steps for creating a more productive work environment for you and your staff.

1) Don’t Overlook the Small Stuff
All too often medical practices make the mistake of hiring people who don’t fit the job description. For instance, hiring a nurse for a private practice when he/ she wants OR time and prefers a hospital environment. At first, it may not seem like a huge deal but eventually this will become a problem. Taking the extra time to recruit the right person will save more money in the long run and boost revenue. Patients want to feel like they are the priority; hiring the right medical staff is one key to a successful practice.

2) Changing Behavior and Attitudes
A competent practice manager can help diffuse disagreements between doctors and staff. If one doctor refuses to work evening or Saturday hours, forcing the other doctors to pick up the slack, this can impact a practice negatively. Weekly meetings should be held in order to ensure all staff is on the same page. If issues arise, the medical staff should feel secure that any problem will be handled professionally and in a timely manner.

3) Understanding Different Physician Personalities
Every physician has a different ways of working and connecting with patients. Some Physicians are task oriented and enjoy seeing as many patients as possible. Other physicians might be research oriented and enjoy having the time to write journal articles or attend continuing education seminars. Every doctor serves a purpose in the practice. It’s important to understand that even though every doctor is different there is no reason why they can’t work together. Having different personalities in the workplace can be have a positive impact if they are managed properly.

4) Apply the Framework
Incentivizing medical staff from the beginning of employment will help keep bad habits at bay. Remember, even though incentivizing is important, making sure there are consequences for poor behavior is just as important. Make sure the medical staff has the correct guidelines to follow from the start of their employment. In order to increase revenue, the medical staff must work efficiently.

5) Look Ahead
Don’t just focus on the current day or month, focus on the future as well. Plan ahead for your practice, but be flexible enough to make changes when they are necessary. There will be less surprises down the road and less chances for your practice to fall short.

Emotional Needs in the Workplace

Am I happy with my job? People ask themselves this all the time without putting too much stock into whether the answer is yes or no. However, if you are unhappy with your job this can affect job performance and overall self-esteem, and decrease your productivity at work. This week we’re focusing on how emotional needs have to be met in the workplace in order to create a positive work environment.

Emotional needs in the workplace are very important in contributing to an overall healthy work environment. If you feel like no one cares about you at work, then you are more likely not to work as hard or dread going to work.

Feeling like you belong at your job and with your coworkers goes a long way when furthering your career; motivation is everything. When you feel like you belong and that people understand and listen to you, you’re much more likely to be successful at work. Team building at work can help fulfill the sense of belonging and also relieve stress. When a person feels like they cannot turn to anyone at work they become unhappy in the workplace.

Being given more responsibilities at work helps create great self-worth. When your boss gives you more tasks and responsibility it shows how valuable you are to the team. You should always be looking for opportunities to grow within your field and gain more knowledge about your industry. It is important to gain recognition for a job well-done. If you do not get the credit for your hard work you will not feel valuable.
Happiness at work is an important factor for employees everywhere. Finding a field you love and wanting to further your career will give you lasting success. SpineSearch can help you find a job that makes you happy and successful!
Contact SpineSearch Today!

Tips for keeping your medical staff HAPPY!

Tips for keeping your medical employees HAPPY!

1. Clearly defined job descriptions and clearly defined chain of command

Many medical practices often delegate responsibilities in a very informal manner/process. This is a recipe for disaster in any large practice and or growing practice. Consider listing project priorities for your practice that are receiving attention because you’re working around staff that haven’t previously had defined job rolls and or responsibilities. SpineSearch recommends creating an organizational chart and chain of command diagram and a job description for every roll within your office.

2.Establishment of Key Performance Indicators (KPIs)

A formal system includes employee goals, assessments of substantive accomplishments and behaviors, peer reviews, goals and prioritities, support needed from our staff. KPIs are important so employees know, before undertaking the job or project, exactly what is needed to be done and what an acceptable outcome is.

3. Reward those who go above and beyond
Reward those that work extra hours, are extremely resourceful, and or go outside of their job description to complete tasks for the office. Monetary rewards are not always the most successful. Try giving half days, dinner on the office, peer recognition…and don’t limit the rewards to individuals. Your office should also have team goals/descriptions — these groups can and should be rewarded.

4. Continuing education / opportunity for self improvement & advancement

In this era of health care reform it is extremely challenging to keep up with changing laws, regulations, reimbursement guidelines, daily operations and daily practice demands. By keeping employees current in each of their individual fields it helps to ensure the entire office is up to par with changes. This process also helps let employees know that you are investing in them and the betterment of their individual careers. Don’t just focus on clinical or required education. Look for education on customer service, disaster planning, patient flow, time management….

5. Have Fun!

FUN in the job place can go a lot longer than most administrators would think. Celebrate events such as birthdays, anniversaries, child birth, holidays and office specific accomplishments. If you are undergoing a big task, such as converting to an EMR system, order food for the office, give a small gift to each member of the team before the process begins (thanking them for their committing to the successful accomplishment of the task), or go out for an office dinner/drinks as a FUN event.