Tips on locating, hiring and keeping the right people for your practice success.
Tips on locating, hiring and keeping the right people for your practice success.
SpineSearch offers skills training for support staff in the specialized world of spinal medicine. Whether you are improving your own skills, or training existing staff, SpineSearch can help.
If you have experience in a spinal practice and are seeking new opportunities, SpineSearch would like to hear from you.
SpineSearch offers a complete suite of Practice Optimization services. Contact us at (800) 733-1109 to discuss how we can help improve the operation of you spine centered medical practice.
….helping practices nationwide improve profitability office efficiencies and outcomes
OUR MISSION
Spine surgery is a growing field. In addition to surgeons keeping pace with current technology needs they must also keep up with administrative issues. Spine Search’s practice optimization program created to assist spine surgeons in the management of their practice. Recognizing your practice is your business, spine search’s practice optimization program is a combination of onsite and satellite assistance geared towards optimizing office procedures improve---------educating staff.
OUR SERVICES
ONSITE CONSULTATION
*A qualified spine search representative will visit your practice and conduct an onsite evaluation of current office culture, policys, standard operating procedure and stuff surgery. Results will be presented along with strategic action plan.
Market Analysis
*This review is geared toward collecting data
regarding patient volume, reimbursement, referral
patterns and surgical cases. The analysis will inform
the physician of the practice’s current status in
order to create a strategic plan for growth.
Patient Survey
*Short questionnaire geared toward assessing
patient satisfaction with both office staff and
physician encounter. Data from this survey will
be gathered, analyzed and presented with an
action plan to improve patient service
Job Descriptions
*Written policies identifying employee’s roles and
responsibilities. Job descriptions are written to
ensure clear delineation of job function in an effort
to improve both employer/employee satisfaction.
Standard Operating Procedure
Formal policies written to provide staff with a step-by-step procedure for completing a task. SOPs are intended to increase efficiency, decrease error and improve patient satisfaction. SOPs are available for phone triage, insurance authorization and surgical booking.
Cross Training
*On-site training geared towards increasing staff
knowledge beyond their current job descriptions.
This program assists practices to maintain function
during staff absences and turnover.
Staff Education
Customized on-site educational program for spine staff focusing on both administrative and clinical aspects of spine care. Topics include: Medical Terminology, Basic Anatomy, Communication, Imaging, and Surgery. Spine Search:
Other Services
Learn More
Nicola Hawkinson - CEO and Founder
Learning to Speak Spine
Why SpineSearch?
