Patient Access Rep NYC

SpineSearch is currently seeking Patient Access Representatives to join an academic medical center located in New York City. The ideal candidate is a new graduate with an outgoing and upbeat personality with a passion for helping others.

Requirements of the Patient Access Representative:

• Bachelor's Degree
• At least 2 years of experience in customer service

Benefits of the Patient Access Representative:

• Full time, Monday through Friday
• Hybrid schedule (In-person and remote)
• Competitive salary
• Medical/Dental/Vision

Responsibilities of the Patient Access Representative:

• Answers telephone inquiries from patients and physician offices
• Updates patient information in the EMR system
• Advises patients on insurance, payment and visit concerns
• Schedules, confirms and cancels appointments for patients
• Provides information to patients regarding their visit.
• Ensures that patients provide any pre-visit documentation, pre-certifications or authorizations for medical services